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Last Updated: October 26, 2025

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CONTENTS

  1. Introduction
  2. Company Information
  3. What Data We Collect
  4. How We Use Your Data
  5. Legal Basis for Processing
  6. Data Sharing and Third Parties
  7. International Data Transfers
  8. Cookies and Tracking Technologies
  9. Data Retention
  10. Your Rights Under GDPR
  11. Data Security
  12. Children’s Privacy
  13. Marketing Communications
  14. Changes to This Policy
  15. Contact Us

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  1. INTRODUCTION

Junita® Skincare B.V. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you:

  • Visit our website
  • Purchase our products
  • Subscribe to our newsletter
  • Contact our customer support
  • Interact with us on social media

This policy complies with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

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  1. COMPANY INFORMATION

Data Controller:

Junita® Skincare B.V.
Overtoom 242/3
1054 JA Amsterdam
The Netherlands

Chamber of Commerce: 91039290
VAT: NL865534275B01

Contact for Privacy Matters:
Email: info@junitaskincare.com

Data Protection Officer (if applicable):
[If you have a DPO, include their contact details here]

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  1. WHAT DATA WE COLLECT

We collect and process the following types of personal data:

3.1 INFORMATION YOU PROVIDE DIRECTLY

When you create an account or place an order:

  • Full name
  • Email address
  • Delivery address
  • Billing address
  • Phone number (optional)
  • Payment information (processed securely by our payment providers)

When you subscribe to our newsletter:

  • Email address
  • Name (optional)
  • Marketing preferences

When you contact customer support:

  • Name
  • Email address
  • Order details
  • Communication content

When you leave a product review:

  • Name (or username)
  • Email address
  • Review content
  • Rating

3.2 INFORMATION COLLECTED AUTOMATICALLY

When you visit our website:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent
  • Referral source
  • Cookies and similar tracking technologies

When you interact with our emails:

  • Email open rates
  • Click-through rates
  • Engagement metrics

3.3 INFORMATION FROM THIRD PARTIES

We may receive information from:

  • Payment processors (transaction confirmation)
  • Shipping carriers (delivery status)
  • Social media platforms (if you interact with our ads or pages)
  • Analytics providers

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  1. HOW WE USE YOUR DATA

We use your personal data for the following purposes:

4.1 ORDER PROCESSING AND FULFILLMENT

  • Process and complete your orders
  • Arrange delivery and shipping
  • Send order confirmations and updates
  • Handle returns and refunds
  • Manage subscriptions

4.2 CUSTOMER SERVICE

  • Respond to your inquiries
  • Provide technical support
  • Handle complaints
  • Process warranty claims

4.3 MARKETING AND COMMUNICATIONS

  • Send promotional emails and newsletters (with your consent)
  • Personalize marketing content
  • Conduct customer surveys
  • Send product recommendations

4.4 WEBSITE IMPROVEMENT

  • Analyze website usage and performance
  • Improve user experience
  • Conduct A/B testing
  • Develop new features and products

4.5 LEGAL AND SECURITY

  • Prevent fraud and abuse
  • Comply with legal obligations
  • Enforce our Terms and Conditions
  • Protect our rights and property
  • Resolve disputes

4.6 ANALYTICS AND RESEARCH

  • Understand customer behavior
  • Measure marketing effectiveness
  • Conduct market research
  • Generate business insights

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  1. LEGAL BASIS FOR PROCESSING

Under GDPR, we process your data based on the following legal grounds:

PURPOSE LEGAL BASIS

Order processing and fulfillment Contract performance – necessary to
fulfill our agreement with you

Customer service Contract performance and legitimate
interest

Marketing emails (with consent) Consent – you can withdraw at any time

Website analytics Legitimate interest – improving our
services

Fraud prevention Legitimate interest – protecting our
business and customers

Legal compliance Legal obligation – required by law

Payment processing Contract performance and legal
obligation

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  1. DATA SHARING AND THIRD PARTIES

We do NOT sell your personal data. We share your information only with trusted third parties necessary for our business operations:

6.1 SERVICE PROVIDERS

E-commerce Platform:

Email Marketing:

Payment Processors:

  • [Stripe/Mollie/PayPal] – secure payment processing
  • We do not store full credit card details

Shipping Partners:

  • [PostNL/DHL/Other] – order delivery
  • We share only necessary delivery information

Analytics:

Advertising:

6.2 LEGAL REQUIREMENTS

We may disclose your data if required by law, court order, or government regulation, or to:

  • Protect our legal rights
  • Prevent fraud or security threats
  • Comply with legal processes

6.3 BUSINESS TRANSFERS

If we merge with, are acquired by, or sell assets to another company, your data may be transferred as part of that transaction.

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  1. INTERNATIONAL DATA TRANSFERS

Some of our service providers are located outside the European Economic Area (EEA), including in the United States.

When we transfer your data internationally, we ensure adequate protection through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions by the European Commission
  • Privacy Shield certification (where applicable)
  • Data Processing Agreements with all third-party processors

Your data rights remain protected regardless of where your data is processed.

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  1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your browsing experience.

8.1 WHAT ARE COOKIES?

Cookies are small text files stored on your device when you visit our website. They help us:

  • Remember your preferences
  • Keep you logged in
  • Analyze website traffic
  • Deliver personalized content

8.2 TYPES OF COOKIES WE USE

ESSENTIAL COOKIES (always active):

  • Enable core website functionality
  • Remember your shopping cart
  • Maintain security

FUNCTIONAL COOKIES:

  • Remember your preferences
  • Personalize your experience

ANALYTICS COOKIES:

  • Google Analytics – track website usage
  • Help us improve our website

MARKETING COOKIES:

  • Google Ads – deliver relevant advertisements
  • Facebook Pixel – retargeting and conversion tracking
  • Measure advertising effectiveness

8.3 COOKIE MANAGEMENT

You can manage your cookie preferences through our Cookie Consent Manager (powered by Complianz) that appears when you first visit our website.

You can also control cookies through your browser settings:

Note: Disabling certain cookies may affect website functionality.

8.4 DO NOT TRACK

Our website does not currently respond to “Do Not Track” browser signals, but you can control tracking through our cookie consent manager.

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  1. DATA RETENTION

We retain your personal data only as long as necessary for the purposes outlined in this policy:

DATA TYPE RETENTION PERIOD

Order and transaction data 7 years (legal requirement for
tax/accounting)

Customer account data Until account deletion or 3 years of
inactivity

Newsletter subscribers Until you unsubscribe

Customer service communications 2 years after case closure

Website analytics 26 months (Google Analytics default)

Marketing data Until consent is withdrawn

Cookie data As specified in cookie settings
(typically 1-24 months)

After the retention period expires, we securely delete or anonymize your data.

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  1. YOUR RIGHTS UNDER GDPR

As an EU resident, you have the following rights regarding your personal data:

10.1 RIGHT TO ACCESS
Request a copy of the personal data we hold about you.

10.2 RIGHT TO RECTIFICATION
Correct any inaccurate or incomplete data.

10.3 RIGHT TO ERASURE (“RIGHT TO BE FORGOTTEN”)
Request deletion of your data when:

  • It’s no longer necessary for its original purpose
  • You withdraw consent
  • You object to processing
  • It was unlawfully processed

Note: We may need to retain certain data for legal obligations (e.g., tax records).

10.4 RIGHT TO RESTRICTION
Request that we limit how we use your data in certain circumstances.

10.5 RIGHT TO DATA PORTABILITY
Receive your data in a structured, machine-readable format and transfer it to another service.

10.6 RIGHT TO OBJECT
Object to processing based on legitimate interests or for direct marketing purposes.

10.7 RIGHT TO WITHDRAW CONSENT
Withdraw your consent at any time for processing based on consent (e.g., marketing emails).

10.8 RIGHT TO LODGE A COMPLAINT
File a complaint with your national data protection authority:

Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
Website: https://autoriteitpersoonsgegevens.nl
Phone: +31 (0)70 888 8500

10.9 HOW TO EXERCISE YOUR RIGHTS

To exercise any of these rights, contact us at:

  • Email: info@junitaskincare.com
  • Subject line: “Data Privacy Request”

We will respond within 30 days of receiving your request.

Verification: We may ask you to verify your identity before processing your request.

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  1. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data:

11.1 TECHNICAL MEASURES

  • SSL/TLS encryption for data transmission
  • Secure servers with firewall protection
  • Regular security updates and patches
  • Access controls and authentication
  • Encrypted backups

11.2 ORGANIZATIONAL MEASURES

  • Staff training on data protection
  • Confidentiality agreements with employees
  • Data Processing Agreements with third parties
  • Regular security audits
  • Incident response procedures

11.3 PAYMENT SECURITY

  • We use PCI-DSS compliant payment processors
  • We do NOT store full credit card details
  • Payment data is encrypted and tokenized

Note: While we take security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

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  1. CHILDREN’S PRIVACY

Our products and services are intended for adults aged 18 and over.

We do NOT knowingly collect personal data from children under 16 without parental consent.

If you believe we have inadvertently collected data from a child, please contact us immediately at [YOUR PRIVACY EMAIL], and we will delete it promptly.

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  1. MARKETING COMMUNICATIONS

13.1 EMAIL MARKETING

We send marketing emails only with your explicit consent.

You can unsubscribe at any time by:

  • Clicking the “Unsubscribe” link in any marketing email
  • Updating your preferences in your account settings
  • Contacting us at [YOUR PRIVACY EMAIL]

13.2 TYPES OF EMAILS

Transactional emails (cannot be unsubscribed):

  • Order confirmations
  • Shipping notifications
  • Password resets
  • Customer service responses

Marketing emails (opt-in required):

  • Promotional offers
  • New product announcements
  • Newsletters
  • Personalised recommendations

13.3 EMAIL PREFERENCES

You can manage your email preferences to receive only certain types of marketing communications.

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  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices
  • Legal or regulatory requirements
  • New features or services

When we make changes:

  • We will update the “Last Updated” date at the top
  • For significant changes, we will notify you by email or website notice
  • Continued use of our services after changes constitutes acceptance

We encourage you to review this policy periodically.

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  1. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Junita® Skincare B.V.
Overtoom 242/3
1054 JA Amsterdam
The Netherlands

Email: info@junitaskincare.com

For data protection inquiries specifically:
Email: info@junitaskincare.com
Subject: “Privacy Inquiry”

Response time: We aim to respond to all inquiries within 5 business days.

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ADDITIONAL RESOURCES

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Thank you for trusting Junita® Skincare with your personal information.

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This Privacy Policy was last updated on October 26, 2025.